Privacy Policy
Last updated: October 26, 2026
This Privacy Policy explains how personal information is handled in connection with jackpotcity-bonus.com, including when you browse our pages, contact the website administration or follow a link to another service.
This policy applies to this website. A casino platform, payment service or other website you access through a link has its own privacy policy and is responsible for its own processing of your information.
Who to Contact
For questions about this policy or a request concerning your personal information, contact the website administration at [email protected].
Please do not include account passwords, complete payment-card details, authentication codes or identity documents in an initial email.
Information You Provide
When you contact us, we receive the information included in your message. This can include your email address, name if supplied, the subject of your inquiry and any information or attachments you choose to send.
We use this information to understand your request, respond to you and maintain a record of relevant correspondence. Only provide information necessary for the matter you want us to address.
Contacting the website administration is different from contacting a casino account support team. Do not send us banking credentials, verification documents or sensitive account records intended for another service.
Technical Information
When you access a website, its hosting and security infrastructure may process technical information needed to deliver pages and protect the service. This can include an IP address, browser type, device information, requested pages, timestamps and technical error records.
Technical information may be used to investigate errors, identify suspicious activity, prevent misuse and maintain website availability. The information available depends on the hosting configuration and services enabled on the website.
Cookies and Similar Technologies
Cookies are small files stored on your device. Similar technologies can also be used to remember settings, support website functions or measure interactions.
The technologies used depend on the features and services enabled on the website. Strictly necessary technologies support functions such as security or delivering a service you request. Optional technologies, where enabled, may support preferences, analytics or measurement.
Where applicable law requires consent for optional cookies or similar technologies, that consent must be obtained before they are used. Reading this policy or continuing to browse does not, by itself, provide consent where affirmative permission is required.
You can manage stored cookies through your browser settings. Where a cookie preference control is provided on the website, you can also use it to review or change your choices. Blocking necessary cookies may affect some website functions.
How Information Is Used
Depending on your interaction with the website, information may be processed to:
- Deliver pages and maintain website functionality.
- Respond to questions and requests sent to the administration.
- Investigate technical problems and improve reliability.
- Protect the website against spam, fraud and unauthorized activity.
- Record and respect privacy choices where relevant controls are enabled.
- Comply with applicable legal obligations and address disputes.
Information supplied for an inquiry should be used for that inquiry and related administration, rather than treated as permission to send unrelated marketing.
Legal Grounds for Processing
Where applicable data protection law requires a legal basis, the relevant basis depends on the purpose of processing.
Consent may apply to optional technologies or communications that require your permission. Legitimate interests may support proportionate website security, maintenance and correspondence handling, subject to your rights. Legal obligations may require certain information to be retained or disclosed.
Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Service Providers and Other Recipients
Website operations may involve providers of hosting, infrastructure, security, maintenance and email services. Relevant information may be processed by those providers where necessary to perform their services.
Information may also be disclosed where required by applicable law, a valid legal request or a necessary step to establish, exercise or defend legal rights.
The providers involved and their processing responsibilities depend on the services actually used by the website.
Links to Casino Platforms and Other Websites
Following a link can take you to a website operated by another organization. That service may receive connection information, such as your IP address, browser details and referral information, and may use its own cookies.
If you register, make a payment or submit identity documents on another platform, that platform handles the information under its own policies. Review those policies before providing personal or financial information.
This policy does not govern another organization’s account registration, verification, banking or gameplay records.
International Processing
Depending on the location of the services involved, information may be processed outside your country of residence. Different countries can have different data protection rules.
Where applicable law requires safeguards for an international transfer, the relevant transfer must be supported by an appropriate legal mechanism. You may contact the administration to request information about transfers affecting your personal information.
How Long Information Is Kept
Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including relevant security, legal and dispute-handling requirements.
Correspondence may be retained while an inquiry remains active and for an appropriate period afterward. Technical records depend on the retention settings of the relevant infrastructure and services.
When information is no longer needed, it should be deleted or anonymized, subject to applicable retention obligations and ordinary backup cycles.
Your Privacy Rights
Depending on your location and the law that applies, you may have rights to:
- Request access to personal information concerning you.
- Ask for inaccurate information to be corrected.
- Request deletion of information in qualifying circumstances.
- Request restriction of certain processing.
- Object to processing based on legitimate interests.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on it.
- Raise a complaint with a competent data protection authority.
These rights are subject to applicable conditions and exceptions. We may need proportionate information to verify a request before disclosing or changing personal information.
Send privacy requests to [email protected] and describe the information or interaction concerned. Do not send identity documents unless a suitable verification method has first been agreed.
Information Security
Appropriate technical and organizational measures should be used to protect information against unauthorized access, loss and misuse. However, no website, email system or internet transmission can be guaranteed completely secure.
You can help protect your information by keeping devices updated, using strong passwords for your own accounts and avoiding sensitive details in ordinary email correspondence.
Children and Age Restrictions
This website contains gambling-related content intended for adults who meet the applicable legal age requirements. It is not directed at children.
If you believe a child has provided personal information through this website, contact the administration so the matter can be reviewed and appropriate action taken.
Changes to This Policy
This policy may be updated to reflect changes to the website, its services or applicable requirements. The date above identifies the latest revision.
Where a change requires additional notice or fresh consent under applicable law, updating this page alone does not replace that requirement.
Related Information
Please also read our Terms and Conditions for information about website use, game-related content and links to other services.